Date: Thursday, 19 October 2017
Time: 8:30am - 6:00pm
Venue: Bangkok, Thailand

Early registration price  (until September 19)
BSI clients/FIA Members: 200 USD / 6700 THB
General public: 250 USD / 8500 THB

Regular price (after September 19)   
BSI clients/FIA Members: 300 USD / 10,000 
General public: 350 USD / 12,000 THB

For the draft programme, please click here


Organizational Resilience is “the ability of an organization to anticipate, prepare for, respond and adapt to incremental change and sudden disruptions in order to survive and prosper.” 
It reaches beyond risk management towards a more holistic view of business health and success.  A resilient organization is one that not merely survives over the long term, but also flourishes - passing the test of time. 

But what does this mean for the food industry? As a food business leader what does Organizational Resilience mean to you?  How can you be better prepared to take advantage of future opportunities?

This unique, innovative conference, aimed at senior executives and food business leaders, has been developed to bring together leading speakers to discuss the challenges facing today’s fast-moving food industry and to introduce the concept of Organizational Resilience, championed by BSI. 

The event provides the opportunity for business leaders to reframe the risks faced by the food industry and view them in the light of opportunity.

Delegates will hear from leaders in food retail, manufacture, supply chain and HR, as well as Government and academia on the areas of:
Operational Resilience
Information Resilience
Supply Chain Resilience
Cultural Excellence  

Aimed at CEOs, MDs, Operations Directors of food manufacturing companies and retailers as well as organisations in the supply chain such as ingredients manufacturers and agents, distributors, brokers, logistics, and storage; the conference will introduce new concepts and novel approaches to manage food risks and issues to gain competitive advantage and business growth.

For more information, please contact Joaquim at 



Dr. Ralph Graichen
Food and Nutrition, Biomedical Research Council
A*STAR Singapore

Dr. Ralph is currently Director, Food and Nutrition, Biomedical Research Council (BMRC) of the Agency for Science, Technology and Research (A*STAR), Singapore. In his current position with A*STAR, Ralph is working with strategic partners to administer and develop new initiatives and programmes in the research areas of food and nutrition. He has a co-appointment as Adjunct Associate Professor with Nanyang Technological University, School of Chemical & Biomedical Engineering. He also sits on the advisory panel of the Food Innovation & Resource Centre, Singapore Polytechnic as well as multiple grant review committees. 

Ralph has over 12 years of experience in the local and global biomedical and nutrition industry. He was previously Research Operations Manager for Abbott Nutrition in Asia, establishing the R&D infrastructure and managing the research portfolio for Asia.

Agency for Science, Technology and Research (A*STAR)

The Agency for Science, Technology and Research (A*STAR) is Singapore's lead public sector agency that spearheads economic oriented research to advance scientific discovery and develop innovative technology. Through open innovation, they collaborate with partners in both the public and private sectors to benefit society. As a Science and Technology Organisation, A*STAR bridges the gap between academia and industry. Their research creates economic growth and jobs for Singapore, and enhances lives by contributing to societal benefits such as improving outcomes in healthcare, urban living, and sustainability.  A*Star plays a key role in nurturing and developing a diversity of talent and leaders in our Agency and Research Institutes, the wider research community and industry. A*STAR oversees 18 biomedical sciences and physical sciences and engineering research entities primarily located in Biopolis and Fusionopolis. 

Coyea Lin
Vice President of Supply Chain Management 

Coyea Lin is currently in her 30th year with McDonald’s Taiwan. She is the head of Purchasing & Logistic and Quality Assurance departments. In her position, safety and quality system, strategic sourcing, logistic management, supplier self-management excellence and sustainability are major focus. She works with her team and supply chain partners focusing on building food safety culture and the spirit of “Change for Better”. Her expertise, experience and believe in “Challenge status quo” and “people focus and team work”are the foundation of her and McDonald’s Taiwan Supply Chain success. Last but not least, she also developed some local successful products with her team in McDonald’s Taiwan. 

Coyea Lin was the first Chair of McDonald’s Taiwan Women Leadership Network and a pioneer member of McDonald’s APMEA (Asia Pacific Middle East & Africa) Food Improvement Team. In addition, she is the chosen executive member of board of directors in Taiwan Quality Food Association and Chair of Internationalization committee. Moreover, she served as International Life Sciences Institute’s (ILSI Taiwan) Vice Chairman. She has dedicated herself in contributing her expertise and experience to food industry.



McDonald's is the world's leading global food service retailer with over 36,000 locations in over 100 countries. More than 80% of McDonald's restaurants worldwide are owned and operated by independent local business men and women. At McDonald’s, we’re proud of the way we’re creating an experience to remember: reaching customers wherever they are and innovating new tastes and choices, while staying true to customer favorites. Modern service. Personal engagement. Great-tasting burgers and fries. Building on our commitments to our people, our communities and our world.
The first McDonald's in Taiwan launched on the 28th of January, 1984. Currently there are nearly 400 McDonald’s restaurants across Taiwan, which have been transferred to the Development Licensee, namely Prospect Hospitality Co., Ltd., starting on the 1st of June, 2017. 

McDonald’s Taiwan is committed to the well-being of our customers by providing quality dining experience our customers expect. In recent years, McDonald’s Taiwan continues to drive innovation which makes us more relevant to our customers by providing services: Drive Through, 24-hour restaurants & McDonald’s Delivery Service, and brand new McCafé. As a global brand with local touch, McDonald’s Taiwan is guided by core values: Quality, Service, Cleanliness and Value and will keep moving forward to take our brand to the next level in Taiwan.

Brent Lingerfelt
‎ASEAN Supply Chain and Commercialization Director
The Coca-Cola Company

Brent Lingerfelt is currently in his 13th year with The Coca-Cola Company holding several positions within the Coca-Cola System across Concentrate and  Bottling operations, in Corporate and regional roles including field/operational roles and IT.  Currently located in Bangkok, Thailand as the Supply Chain and Commercialization Director for ASEAN Business Unit, Brent brings specific expertise within supply chain planning, warehousing, transportation, distribution and IT systems to support The Coca-Cola System.  He is skilled in continuous improvement methodologies such as Operational Excellence and has developed and deployed major bottler transformations over the past 10 years.  

He has worked across many of Coca-Cola’s geographies including Americas, Europe, Australia, South Africa, China, and Japan with recent focus on Southeast Asia countries of Singapore, Malaysia, Vietnam, Cambodia, Thailand, Philippines, Myanmar and Indonesia. Prior to Coca-Cola, Brent was a business process, strategy and IT solutions consultant for PriceWaterhouseCoopers and Accenture.  Brent is an Industrial Engineer from Southern Polytechnic State University in Atlanta, GA.  



The Coca-Cola Company

The Coca-Cola Company (NYSE: KO) is the world’s largest beverage company, offering over 500 brands to people in more than 200 countries. Of our 21 billion-dollar brands, 19 are available in lower- or no-sugar options to help people moderate their consumption of added sugar. In addition to our namesake Coca-Cola drinks, some of our leading brands around the world include: AdeS soy-based beverages, Ayataka green tea, Dasani waters, Del Valle juices and nectars, Fanta, Georgia coffee, Gold Peak teas and coffees, Honest Tea, Minute Maid juices, Powerade sports drinks, Simply juices, Smartwater, Sprite, Vitaminwater, and Zico coconut water. At Coca-Cola, we’re serious about making positive contributions to the world. That starts with reducing sugar in our drinks and continuing to introduce new ones with added benefits. It also means continuously working to reduce our environmental impact, creating rewarding careers for our associates and bringing economic opportunity wherever we operate. Together with our bottling partners, we employ more than 700,000 people around the world. For more information, visit our digital magazine Coca-Cola Journey at

Liam Gimon
Criminal Intelligence Officer

Liam Gimon is currently a Criminal Intelligence Officer with Interpol, in the Illicit Goods and Global Health Programme, stationed at the Interpol Global Complex for Innovation, Singapore.  In this position he provides up-to-date specialized knowledge, training and investigative support in specific high profile crime areas to police and investigators across the world.  He is in charge of some of the largest operations in Interpol, including Operation Pangea (to combat illicit online pharmacies) Operation OPSON (to combat illicit and counterfeit foods) and Operation Chain (Intellectual Property Rights violations in the Asia/Mid-East region). 

Liam is seconded from the US Food and Drug Administration, Office of Criminal Affairs, where he worked in the Honolulu, Hawaii Domicile, and before that in the Los Angeles, CA Field Office.  At the FDA Liam was in charge of investigating counterfeit and/or adulterated food, drug, and cosmetic items.  Liam has also served on several investigative tasks forces, both in Hawaii and in Los Angeles.



Interpol is the world’s largest international police organization, with 190 member countries. Their role is to enable police around the world to work together to make the world a safer place. Their high-tech infrastructure of technical and operational support helps meet the growing challenges of fighting crime in the 21st century.

Interpol aims to facilitate international police cooperation even where diplomatic relations do not exist between particular countries. Action is taken within the limits of existing laws in different countries and in the spirit of the Universal Declaration of Human Rights. Our Constitution prohibits ‘any intervention or activities of a political, military, religious or racial character'.



Paul Buckley
Regional Technical Specialist

Paul Buckley is the Regional Technical Specialist for UN-ACT and has worked in counter-trafficking for more than a decade, previously as the Field Operations Coordinator for the UN Inter-Agency Project on Human Trafficking (UNIAP). His work involves programme and policy development, research and capacity building, and coordination with a broad range of partners, including governments, NGOs and international organisations. Geographically his work has focused on the Greater Mekong Sub-region, and further countries in Southeast Asia. Trafficking and forced labour in supply chains has resulted in Paul’s work focusing on exploitation in fisheries, manufacturing, agriculture and other industrial and service sectors. 

Paul’s academic background is in Asia-Pacific Studies (MA) and Politics and International Relations (BSc), focusing on international political economy, development and human rights.


United Nations Action for Cooperation against Trafficking in Persons

UN-ACT is a regional UNDP initiative working across the Greater Mekong Sub-region (Cambodia, China, Lao PDR, Myanmar, Thailand and Viet Nam), and further in Southeast Asia, to counter human trafficking comprehensively and in all its forms. 

UN-ACT serves as the Secretariat to the Coordinated Mekong Ministerial Initiative against Trafficking (COMMIT Process), an inter-governmental body of the GMS countries jointly working to counter human trafficking in the sub-region. It develops capacities of government agencies, civil society, academia, the private sector and other actors, towards a more collaborative and coordinated approach in counter-human trafficking. It develops the evidence base in the sector through research, sharing good practices and lessons learned in the sector, and providing technical support and platforms for counter-trafficking stakeholders. For more information, please visit their website


Sukumar Sivasamy
Zone Asia Oceania and Africa
NCE in Manufacturing Senior Manager

Sukumar has 30 years of working experience holding several position in the area of Engineering, Production and Supply Chain. He started his career with Mattel as a process engineer, working in primary process design involving tools and equipment for injection and rotational molding. 

He is skilled in World class manufacturing, certified Six Sigma Black Belt and TPM practicenor. With his experienced he then moved to Consulting business with Solving Efeso supporting multinational companies in food and other FMCG industries in Malaysia, Thailand, Indonesia, Vietnam, Philippines, Australia and New Zealand.

He took a challenge joining Danone to experience applying world class manufacturing and higher leadership level to drive change in way working at corporate and regional level for 2 years, and for the past 5 years he has been performing manufacturing excellence at larger scale with Nestle covering almost 20 countries in Asia, Oceania and Africa. Sukumar is a Mechanical Engineer from Royal Melbourne Institute of Technology Australia.




With sales of CHF 89.5 billion in 2016, Nestlé is the world's leading nutrition, health and wellness company. The company employs more than 328,000 people and has 418 factories in 86 countries. Nestlé products are sold in almost every country in the world. Nestlé is the worldwide leader in product categories such as coffee and beverage soluble coffee, infant nutrition, breakfast cereals, bottled water, condensed and evaporated milk dairy products, ice cream, baby foods as well as chocolate and confectionery malt drinks, and culinary products. The Group is also a co-leader in pet care.



Quincy Lissaur
Executive Director


Quincy Lissaur is a management consultant with a degree in entrepreneurship from Babson College and more than ten years of experience working in food management and standardization. After five years in management consulting and eight years at the British Standards Institution Quincy started his own management consulting firm in 2012 focusing on food safety, sustainability, compliance and general management. In March 2013 Quincy joined SSAFE as its Executive Director. 



SSAFE is an organization whose contribution to the integrity of the food system is evidenced by the partnerships it fosters and projects it delivers. These include relationships forged with a diverse group of partners ranging from the the World Organisation for Animal Health (OIE) in Paris and Food and Agricultural Organization (FAO) in Rome to the World Bank in Washington D.C. Alongside SSAFE's work with these groups our projects have recently taken SSAFE to India and China to work on food safety training as well as the development of a global food safety framework for dairy farmers.