Job title: Communications Manager
Reports to: Executive Director
Travel: 30 per cent (mainly within Asia)
The Communications Manager is responsible for developing and implementing FIA’s long-term communications strategy and driving the annual communication plan in support of FIA’s policy and regulatory goals as determined each year by the FIA Council, Public Affairs and Science & Technical Committees.
As a senior member of the FIA Executive team, he/she will work with Executive Director, Policy Director and Head of Regulatory Affairs to coordinate the organisation’s internal and external communications. This includes a specific focus on refining and strengthening FIA’s value proposition, and building FIA’s profile with key stakeholders.
The Communications Manager is required to maintain a proactive relationship with all members, associates and other stakeholders in the FIA network to attract and sustain their interest in FIA. He/she is required to develop and launch tailor-made communications tools and online services that add value to FIA members, develop bespoke communications in support of FIA’s advocacy efforts, and to work closely with the FIA Policy Director and Head of Regulatory Affairs to ensure that outputs from the FIA Committees are fully aligned to the organisation’s advocacy goals.
The Communications Manager is also responsible for developing and implementing systems and processes to monitor, track and communicate significant developments and trends in emerging issues that may impact on FIA’s members. Working closely with the Policy Team and the FIA Public Affairs Committee, he/she is responsible for overseeing the design of appropriate communication tools and statements to address such issues in a timely, responsible manner and ensure that FIA and the industry is consistently presented in a strong, positive light to relevant stakeholders.
• Develop, implement, and evaluate the annual communications and associated events plan and manage the departmental budget in collaboration with the Executive Director, Policy Team and Regulatory Affairs and in line with the relevant FIA committees.
• Manage and develop FIA’s social media and digital communications strategy including the delivery and improvement of all current and future digital content. Work directly with the Executive Director on amplifying the voice of FIA as a key opinion leader in the industry.
• Manage, develop and coach the growing communications team, including Communications Assistant Manager and Communications Executive.
• Build sustainable relationships with affiliated groups to further the growth of FIA.
• Design and implement activities and services along with the Membership and Events Manager to attract and recruit new members.
• Design bespoke communications tools and interactive services for Members and external stakeholders.
• Manage a stakeholder database, with all relevant contacts in Asia, with the Membership & Events Manager
• Oversee the development, distribution, and maintenance of all print and electronic collateral including, but not limited to, newsletters, brochures, and the FIA website.
• Oversee the process of creating a long term editorial calendar and build sustainable relationships with external thought leaders to issue timely, analytical news in conjunction with FIA’s advocacy goals.
• Put in place metrics and oversee the management of tools for tracking members’ satisfaction with FIA services.
• Act as a spokesperson for FIA and attend regional and global forums to promote the goals of the industry.
• Assist with the policy and advocacy efforts of FIA and support the delivery of events and activities.
Skills and experience:
• A bachelor's or master's degree in mass communications or other relevant subject
• 7 to 10 years’ experience with an industry association, F&B MNC, pharmaceutical, biotech or related organisation
• Exceptional negotiation skills with the ability to engage high level stakeholders
• A collaborator who is skilled in personal diplomacy and can coordinate activities among multiple stakeholder both internal and external
• Regional exposure to multiple Asian countries, languages and political systems
• Superb communication skills (verbal & written), in English and (preferably) one Asian language
• Tact and diplomacy, with the ability to make professional, intuitive judgments
• A working knowledge of food policy, nutrition and food industry regulations
• Proficiency in Microsoft Word, Outlook, PowerPoint and Excel
• Positive attitude, creative thinker and outstanding attention to detail
• Working hours: Mon-Fri, 9am-6pm
• Location: 1 Scotts Road, Shaw Centre #19-07/08, Singapore 228208
• Applicants able to start within short notice will have added advantage
Interested and suitable candidates please forward your resume with your recent photograph and last drawn salary to firstname.lastname@example.org
. We regret that only shortlisted candidates will be notified.